Made from solid pieces of hardwood, each Wood Case and Wrist rest feels hefty in your hand and showcases the wood’s original grain. To make sure they stay at their proper position, the rests feature rubber feet on the bottom. Smooth sanded around the edges and protected with a clear finish, the Wooden Case and Wrist give you the strength of the trees without the risk of a thorn.
Pls pay attention:Wooden Case+Wrist rest only. Because it is made from solid wood. The surface texture of each piece may be different. The photos here are only for your references. The one you receive may have different texture appearance as the photo shown, so it is assumed that you are awared of this and accept the term once you place the order.
During COVID-19, If you do not receive the goods after 90 days, please contact us in time. We will contact the express company for you. If we confirm that the goods cannot arrive or are lost, we will refund to you.
If there is any defect or defect in the product you received, please contact us in time and attach video or picture description. After confirmation, we will send you a replacement product for free. Thank you for your understanding and support.
UPDATE - Since the COVID-19, the longest shipping time we encounter is over 140 days with free shipping. If you don't receive the parcel after 140 days, please feel free to contact us for a solution (refund or reshipment).NOTE - the 140-day starter is from the day you have the tracking info, NOT from the day when you place the order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).